Shipping policy

At MoveMax, we use local South African courier services to deliver your orders. All local deliveries are fulfilled via Aramex Store-to-Door courier service.

Please allow 5 to 7 business days for your order to be delivered. Business days exclude weekends and South African public holidays.

While we make every effort to fulfill orders promptly, please note that we do not have control over how quickly Aramex ships or delivers your package once it has been handed over to them. Delivery times are estimates and are subject to the courier's internal schedules, routing, and potential delays.

Once your package is handed over to the courier, the risk of loss passes to you. Aramex is solely responsible for packages that go missing, are delayed, or are damaged in transit.

MoveMax cannot be held liable for any shipping delays, loss, theft, or damage that occurs once the package is in Aramex's possession. If your package arrives damaged, or if it goes missing during transit, you will need to escalate the issue directly with Aramex using your provided tracking number.

Once your order has been dispatched via Aramex Store-to-Door, we will provide you with a tracking number so you can monitor your package's journey directly on the Aramex website.

If you have any questions regarding your shipping or need your tracking details resent, please contact us at:

Email: samovemax@gmail.com

Phone: 081 323 4786